Shipping Policy for TurboPingPlus
Processing Time:
All orders are processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Shipping Rates and Delivery Times:
We offer the following shipping options:
Free International Tracked Shipping (Free): 7-12 business days
Express Shipping (Optional): 5-10 business days (additional fees apply at checkout)
Shipping times may vary depending on your location and any unforeseen delays caused by customs, carrier issues, or holidays.
Shipping Destinations:
We ship worldwide! However, some regions may experience longer delivery times or additional customs fees. Please note that customers are responsible for any customs duties or taxes that may apply.
Order Tracking:
Once your order has shipped, you will receive a tracking number via email. You can use this number to track your package on our website or the carrier’s tracking page.
Shipping Issues:
Wrong Address: Ensure that your shipping address is correct at checkout. We are not responsible for packages sent to incorrect or incomplete addresses.
Lost or Stolen Packages: If your package is marked as delivered but you cannot locate it, please contact the shipping carrier directly. We’ll assist you as much as possible, but TurboPingPlus is not responsible for lost or stolen packages.
Delays:
While we strive to meet all delivery estimates, occasional delays may occur due to unforeseen circumstances. If your order has not arrived within the expected timeframe, please contact us at mumzystake@gmail.com for assistance.
Contact Us:
If you have any questions about shipping or your order status, please don’t hesitate to reach out to our customer support team at mumzystake@gmail.com
Thank you for shopping with TurboPingPlus!